Meghan Hellstern

Senior Projects Officer

A human-centered designer and technologist at heart, Meghan brings a diverse set of experiences to her work as a Senior Project Officer with the Policy Innovation Platform. From user research and process design to public engagement and digital strategy, Meghan is always eager to find ways to improve our collective capacity for problem solving in complex policy domains.

Meghan has a decade of experience working in a variety of roles in and around the public sector helping organizations and teams better understand and collaborate with their stakeholders. A certified user experience (UX) designer and analytics professional, Meghan draws on a broad toolkit to gather insights that drive impact and change in support of the public good.

Before joining BII+E, Meghan worked at the City of Toronto’s Civic Innovation Office, a Bloomberg Philanthropies-funded innovation team (i-team) dedicated to using human-centered design and data-informed decision-making to improve residents’ lives. She has also worked with organizations like Code for Canada, Laurier University’s Social Innovation and Venture Creation (SIVC), Samara Canada and MaRS Solutions Lab, not to mention spending years working with the Government of Canada on a wide range of files from electoral reform and veterans affairs to digital government and indigenous affairs.

Meghan contributes to her community in many ways, including designing and delivering the Ontario Digital Inclusion Summit, one of Ontario’s first conferences on the topic, co-founding Canada’s biggest civic tech community Civic Tech Toronto and sitting on the advisory board of the Digital Justice Lab. She also maintains a vibrant facilitation, consulting and teaching practice, including delivering the Digital Government and Civic Tech course at Ryerson University’s Chang School of Continuing Education and the Digital Leadership Program at the Institute on Governance in Ottawa.

10 Contributions


Mar 23, 2020

As part of a short series of self-reflective articles and publications, we are exploring how we work and the benefits and challenges of these approaches operationally, intellectually, and creatively.
An Economist, a Futurist and a Designer Walk Into a Research Institute: The Emerging Practice of Interdisciplinary Collaborative Research

Mar 5, 2020

As part of the Women Entrepreneurship Knowledge Hub (WEKH), we are exploring the experiences of women entrepreneurs related to high-growth scale-ups.
Scaling Women-Founded Firms: Exploring women entrepreneurs’ high-growth journeys

Oct 28, 2019

This project examines how personal data is currently being generated, collected and used in order to equip policymakers with a better understanding of current practices and public perceptions.
Into the Dataverse: A snapshot of how personal data is generated, collected, and used in Canada

Sep 26, 2019

How might we better empower women entrepreneurs? This blog explores what we’ve learned through our Empowering Women Entrepreneurs co-designed call for proposals
Five things we learned about how we might better empower women entrepreneurs
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