Digital Literacy: A research series

Seeking to understand what digital literacy is, who has access to it, and why it’s important for civic, social, and economic participation

Project Team

Annalise Huynh
Policy Analyst + Designer
Nisa Malli
Work Stream Manager, Innovative + Inclusive Economy
Coralie D’Souza
Director of Operations + Employee Engagement
Erin Warner
Marketing and Communications Specialist
Sarah Doyle
Director of Policy + Research

Why we’re doing this project

The way that we engage and work with one another is changing. Digital literacy, and the skills and capabilities that it comprises, are continuing to evolve as technology advances and becomes more pervasive. People are under pressure to remain up to date for civic and social participation, to access public services, and to succeed in a digitizing economy.

While Canada is making exciting strides in the area of digital literacy, we still have some way to go. To be able to keep pace with changing digital capabilities and applications, we need an inclusive, dynamic, and connected landscape of programs and policies that support all learners in their quest for digital literacy, no matter where they start or what their end goals are.

To get there, it’s more important than ever that we have an accurate picture of digital literacy: what it is, what the demand for and supply of digital skills are, who is offering digital literacy education, and who is falling through the cracks when it comes to access. To answer these questions, we are working on a series of research projects that explore the the state of digital literacy in Canada. This includes a collaborative action-research project testing a model for delivering accessible digital literacy education across Ontario, and a series of qualitative and quantitative projects examining the state of digital literacy in Canada, the education and training landscape, and barriers faced by learners at all levels and ages.

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Annalise Huynh
Policy Analyst + Designer
Nisa Malli
Work Stream Manager, Innovative + Inclusive Economy
Coralie D’Souza
Director of Operations + Employee Engagement
Erin Warner
Marketing and Communications Specialist
Sarah Doyle
Director of Policy + Research

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Deep Dive

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Sep 24, 2020

Sharing lessons from our pilot program, which tested a model for delivering accessible digital literacy and coding programs in libraries and community spaces across Ontario
Plugging In: Empowering communities to ensure digital literacy access for youth

Dec 17, 2019

Telling Canadians they need digital skills is not enough; we must be specific. This report does just that by exploring the demand for digital and soft skills in the Canadian labour market.
I, Human: The digital and soft skills driving Canada’s labour market

Sep 21, 2018

Opinion: Community initiatives are still needed to bridge the digital literacy divide. This op-ed was originally posted on Apolitical.
Illustration of items on video game style platforms.

Jun 19, 2018

A map of the digital literacy education and training landscape in Canada, including the existing gaps and potential opportunities to improve the development and supply of digital literacy skills
Levelling Up: The quest for digital literacy
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